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  1. Is there anything else I can use instead of milk to prepare the JELL-O Pudding?

    For best results, use 2% low fat milk or whole milk. Skim, 1% low fat or lactose-reduced milk can also be used but may result in a softer set. Lower fat milk will give a looser set & darker... Date Updated: 11/30/2016

  2. How can I get free product coupons?

    Thank you for your interest in our products! You can find a wide variety of downloadable Kraft Heinz coupons, savings, offers and more on our partner coupon and offer sites. Please visit the... Date Updated: 09/24/2019

  3. How do I obtain allergen information about your products?

    Please note our products are produced and labeled in compliance with the FDA.   When labeling products, we consider - and label for - all possible sources of the 8 major allergens... Date Updated: 12/29/2016

  4. Coupon Availability

    Thank you for your interest in our products! You can find a wide variety of downloadable Kraft Heinz coupons, savings, offers and more on our partner coupon and offer sites. Please visit the... Date Updated: 09/24/2019

  5. Can I use Soy Milk instead of regular milk when I prepare JELL-O Pudding Products?

    Soy milk can be used to make the cooked pudding but the consistency will be thick. Soy milk is NOT recommended to make the Instant pudding since the consistency will be very soft, however, it could... Date Updated: 11/02/2016

  6. How does the Product Locator work?

    We appreciate your interest and loyalty to our products! The Product Locator is designed to help you find your favorite Kraft products in nearby grocery stores. If you enter a zip code and receive a... Date Updated: 12/19/2016

  7. Do you sell any KRAFT HEINZ products online or direct to consumers?

    Try the Product Locator on our website to search for Kraft food products in local stores.  The Product Locator can tell you if the item is available in a store near you, and will... Date Updated: 12/19/2016

  8. What does it mean if the product that I'm looking for is not listed in the Product Locator?

    If you don't see the product that you want in the Product Locator, this means that the product is in very minimal to no distribution within the United States. Keep in mind that distribution for new... Date Updated: 12/19/2016

  9. What enzyme derivative is present in KRAFT Macaroni & Cheese?

    The process of converting milk into cheese is DEPENDENT on coagulating milk through the use of enzymes. We utilize enzymes, purchased from reputable suppliers, for processing our various lines of... Date Updated: 12/01/2016

  10. How can I contact Kraft Heinz?

    We always appreciate your feedback.  Click here to send us an email.  Or please find our mailing address and phone number in the Quick Links column on the left side of this page.  Date Updated: 12/29/2016
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