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  1. Is there anything else I can use instead of milk to prepare the JELL-O Pudding?

    For best results, use 2% low fat milk or whole milk. Skim, 1% low fat or lactose-reduced milk can also be used but may result in a softer set. Lower fat milk will give a looser set & darker... Date Updated: 11/30/2016

  2. Can I use Soy Milk instead of regular milk when I prepare JELL-O Pudding Products?

    Soy milk can be used to make the cooked pudding but the consistency will be thick. Soy milk is NOT recommended to make the Instant pudding since the consistency will be very soft, however, it could... Date Updated: 11/02/2016

  3. How does the Product Locator work?

    We appreciate your interest and loyalty to our products! The Product Locator is designed to help you find your favorite Kraft products in nearby grocery stores. If you enter a zip code and receive a... Date Updated: 12/19/2016

  4. Do you sell any KRAFT HEINZ products online or direct to consumers?

    Try the Product Locator on our website to search for Kraft food products in local stores.  The Product Locator can tell you if the item is available in a store near you, and will... Date Updated: 12/19/2016

  5. What does it mean if the product that I'm looking for is not listed in the Product Locator?

    If you don't see the product that you want in the Product Locator, this means that the product is in very minimal to no distribution within the United States. Keep in mind that distribution for new... Date Updated: 12/19/2016

  6. Where can I find my favorite Kraft Heinz product?

    We appreciate your interest and loyalty to our products! To find your favorite Kraft Heinz product at a grocery store near you, please click  here to access our Product Locator. Please note that... Date Updated: 12/29/2016

  7. I have a comment about your products/promotions/web-site, but I'd rather send it via paper mail. What is your company address?

    You may send correspondence to:  The Kraft Heinz Company Consumer Relations 801 Waukegan Road Glenview, IL 60025 Date Updated: 03/06/2017

  8. What is the source of gelatin used in JELL-O gelatin?

    Gelatin is made from collagen, a protein that comes from animals used for food, like beef or pork.  Production of gelatin is under supervision of the Food and Drug Administration (FDA)... Date Updated: 11/30/2016

  9. How do I prepare my instant JELL-O Pudding?

    4 - Serving: Beat pudding mix into 2 cups cold mik in bowl with wire wisk. Pour at once into individual serving dishes. Pudding will be soft-set and ready to eat within 5 minutes. 6 - Serving: Beat... Date Updated: 11/02/2016

  10. What does it mean if I do not see any store matches for the product I want to find?

    If you see your product listed but after entering your zip code you do not receive any local grocery store matches, this means that the product you're looking for is available nationally but is in... Date Updated: 12/19/2016
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