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  1. Where can I manage my Food & Family subscription?

    You can manage your subscription by clicking on the link to Manage Your Subscription .  You can find this link on the left menu bar under Quick Links.  After clicking on this link you... Date Updated: 12/19/2016

  2. Where can I find my favorite Kraft Heinz product?

    We appreciate your interest and loyalty to our products! To find your favorite Kraft Heinz product at a grocery store near you, please click  here to access our Product Locator. Please note that... Date Updated: 12/29/2016

  3. I have a comment about your products/promotions/web-site, but I'd rather send it via paper mail. What is your company address?

    You may send correspondence to:  The Kraft Heinz Company Consumer Relations 801 Waukegan Road Glenview, IL 60025 Date Updated: 03/06/2017

  4. Do ATHENOS products contain gluten, MSG (mono-sodium glutamate), peanuts, tree nuts, soy, sulfites or eggs?

    ATHENOS products do not contain gluten, MSG (mono-sodium glutamate), peanuts, tree nuts, soy, sulfites or eggs. Date Updated: 12/08/2016

  5. Can CRYSTAL LIGHT products still be purchased from the CRYSTAL LIGHT online store via shop.crystallight.com?

    The CRYSTAL LIGHT online store began with the goal of bringing you exclusive CRYSTAL LIGHT items not available in retail stores. From CRYSTAL LIGHT Pure to Mocktail Party Packs and fun recipes, we... Date Updated: 12/19/2016

  6. What is the source of gelatin used in JELL-O gelatin?

    Gelatin is made from collagen, a protein that comes from animals used for food, like beef or pork.  Production of gelatin is under supervision of the Food and Drug Administration (FDA)... Date Updated: 11/30/2016

  7. How do I prepare my instant JELL-O Pudding?

    4 - Serving: Beat pudding mix into 2 cups cold mik in bowl with wire wisk. Pour at once into individual serving dishes. Pudding will be soft-set and ready to eat within 5 minutes. 6 - Serving: Beat... Date Updated: 11/02/2016

  8. Manage Subscription

    You can manage your Food & Family or Recipe By Email subscription by using our Customer Care tool. This tool allows you to Change Your Mailing Address, Add/Change Your Email Address (For Recipes... Date Updated: 02/07/2017

  9. What is the enzyme derivative of KRAFT Singles?

    The process of converting milk into cheese is dependent on coagulating through the use of an enzyme. The enzymes in this product are sourced from both microbial fermentations and animal... Date Updated: 11/03/2016

  10. What does it mean if I do not see any store matches for the product I want to find?

    If you see your product listed but after entering your zip code you do not receive any local grocery store matches, this means that the product you're looking for is available nationally but is in... Date Updated: 12/19/2016
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