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  1. Will Kraft Heinz support consumer efforts to save certain daytime shows that the networks have decided to cancel?

    At Kraft Heinz, we are focusing on offering delicious food products and are doing our best to satisfy our consumers every single day. From time to time, we are asked to use the power of our... Date Updated: 12/19/2016

  2. What is the difference between the two Tempations by Jell-O products?

    Temptations by Jell-O are available in two variations: ready-to-eat and dessert kits. The ready-to-eat products are rich and creamy pie filling snacks complemented with a layer of light, fluffy... Date Updated: 12/15/2016

  3. I discarded the bag the Jalapeno String Cheese came in and still have some of the individual snacks, but they are not dated - what should I do?

    We do not recommend consuming the Jalapeno String Cheese. You can either return them to the store where you purchased them, or, you can contact us at 1-877-535-5666 for further assistance. Date Updated: 12/15/2016

  4. Where can I find CRYSTAL LIGHT Pure products?

    We are pleased to announce that CRYSTAL LIGHT Pure products will be available again in retail stores beginning in January and February 2014! Please  click here  to access our Product... Date Updated: 11/18/2016

  5. My friend received her magazine and I have not.

    Due to variations in the mail system, arrival dates can vary based on geographical location. If you still don't receive your magazine within the next couple of weeks, please contact Food... Date Updated: 12/15/2016

  6. Is the gelatin used in your products safe?

    The majority of gelatin used in KRAFT products is from North American pork, and BSE does not occur in pigs. Additionally, the U.S. Food and Drug Administration and other scientific experts have... Date Updated: 11/11/2016

  7. How can I submit an idea to Kraft Heinz?

    Thank you for your interest, but Kraft Heinz is not currently accepting ideas from outside our organization. Date Updated: 12/30/2015

  8. Do you have a recommendation for stain removal?

    Our recommendation is to try contacting a dry cleaner or the manufacturer of the affected item for guidance on the best cleaning techniques. Since our expertise is in food manufacturing and not... Date Updated: 12/27/2016

  9. What is the definition of natural flavor?

    Natural flavor is defined as an essential oil, essence or extract of a spice, fruit, meat, dairy or plant.  A natural flavor must come from a natural source and cannot be synthetically... Date Updated: 11/02/2016

  10. Can you give me information about the company for a school project?

    Check out the About section of our corporate site for more information about the company, as well as the Brands and Investor Center sections. You may want to also visit some of our consumer... Date Updated: 12/19/2016
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